Help is only a click away.
Handy little videos to help you with various aspects relating to the services provided by TrustedCloud.Note: If you are using Chrome and the videos do not play - go to chrome://flags and disable hardware-accelerated video decode.
TCDesktop Related Videos
Citrix Client Install
Video on how to install Citrix Web client to get you started.
Accessing TCDesktop
Accessing your TCDesktop via the Internet.
Reconnecting Sessions
Reconnecting sessions via the portal using Internet Explorer.
Generation 6 Tips and Tricks
Handy tips to get you started with using our G6 TCDesktop Platform.
Lock your TCDesktop Session
Guide on how to lock your TCDesktop session when you leave your PC unattended.
Change your password in the TCDesktop
Guide on how to change your password when logged into the TCDesktop.
Run a published application
Guide on how to run a published application from within your TCDesktop session.
Fix date and time settings in Citrix
Guide on how to fix the date and time settings within your TCDesktop session.
Printing to a Home Printer
Guide on how to print to a local printer from TCDesktop.
Setting views in Explorer
Guide on how to set your views in Windows Explorer.
Cortex Basics - Part 1
Basic training guide on how to use our Cortex system.
Application Related Videos
IE Favourites Bar
Handy tip to store and manage your frequently used websites.
Remote Support
Guide to assist in getting remote support from our Service Desk.
Setup Outlook Rules
Guide to setting up Outlook rules for your email.
Setup Outlook Signatures
Guide to setting up Outlook signatures for your email.
Using TrustedCloud Webmail
Guide to using Outlook Webapp for your email.
How to setup emails on an iPhone
How to setup an iPhone for email.
How to setup emails on an Android
How to setup Android phones for email.
Setting up Your Out Of Office
How to setup your Out Of Office.
Inserting a Screen Clipping
How to insert a Screen Clipping in Office 2010.
Recovering Emails From Outlook
How to Recover Emails From Outlook.
Recorded Webinars / Sessions
Software and sites to assist with TrustedCloud Services.
The following software is designed to be used on your local PC / laptop - not in the Virtual Desktop.Remote Support Client
Windows
Download Teamviewer client for Microsoft Windows.
Remote Support Client
Mac
Download Teamviewer client for the Apple Mac.
Citrix Receiver
Windows
Download Citrix Receiver Enterprise 3.4 for your Windows PC.
Citrix Receiver
Mac
Head to the Citrix site to download the latest client for your Mac.
TrustedCloud Portal Pages.
Quick access links to get you to where you need to be.Portal Page Panels
WebMail Portal
WebMail Portal
TrustedCloud Portal
TrustedCloud Portal
Helpdesk Portal
Helpdesk Portal